Marketing & Customer Relations Officer (MCRO)

HiiT Plc is Nigeria’s best Indigenous IT Training Establishment. We have excelled in IT Training/Education, Publishing, IT Consultancy and IT Solutions Development & Services. In our 18 years of successful existence, we have graduated over 60,000 students at our CPN-accredited IT Training Centres located in Lagos, Abuja, Ibadan, Kano.

Job Title: Marketing & Customer Relations Officer (MCRO)

Location: Ibadan, Oyo

Employment Type: Full-time

Direct Report: Territory Business Manager

Role Summary

  • Customer Relations Management and Marketing functions at Territory level.

Key Accountabilities
Customer Relations Management Functions:

  • Manage CRM functions.
  • Supervise the collection, collation and analysis of Prospects and Customers data for informed marketing decision making.
  • Sustain and improve on Brand reputation at Territory level.

Marketing Management Functions:

  • Responsible for actualization of set Territory’s Marketing and sales Goals/Objectives.
  • Manage the lead generation and conversion process to achieve S/N1 above.

Experience and Qualifications

  • Bachelor’s Degree in Marketing, Mass Communication, or any Social Sciences field with at least 2/2 from an approved Tertiary Institution.
  • A minimum of 2-year proven experience in Marketing and Customer Relations Management in a corporate environment or at a Marketing/ Advertising Agency.
  • Generic understanding of the Nigerian ICT Education Sector.

Core Competencies & Skills:

  • Must be ICT and Social Media Savvy.
  • Must possess Marketing/Sales Analytical Skills.
  • At least intermediate skills in MS Word and Excel.
  • Good written and verbal communication.
  • Excellent work ethics and Integrity.
  • Creativity and problem-solving skills.

Application Closing Date
31st January, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

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