Role Overview
The Airport Supervisor / Business Development Executive is a dual-function role responsible for overseeing the daily operations of the airport while simultaneously driving business growth across all regions, with a particular focus on Africa. This position requires a strong blend of operational leadership and strategic commercial acumen to ensure seamless airport functionality and the pursuit of new business opportunities.
Key ResponsibilitiesCommercial / Airport Management
- Manage and supervise all ground activities for flights operating into Kenya.
- Oversee daily airport operations, ensuring smooth coordination of passenger services, security, and maintenance.
- Ensure compliance with all local, regional, and international aviation regulations and safety standards.
- Supervise and train airport staff, manage schedules, and conduct performance evaluations.
- Develop and implement emergency response plans and procedures.
- Ensure a high standard of customer service; address and resolve passenger complaints.
- Maintain strong working relationships with Civil Aviation Authorities (CAA) and other government bodies to ensure timely approvals and operational clearances.
- Coordinate with the commercial team to negotiate competitive rates with suppliers and authorities for new services.
- Foster a strong and compliant relationship with Tradewinds Aviation Solutions, our strategic partner in Kenya, aligning with HR policies, statutory requirements, and company safety standards.
Business Development
- Research market trends to identify growth opportunities across African markets.
- Generate and manage sales leads, maintaining an active pipeline.
- Develop and execute strategic plans to meet revenue and profitability targets.
- Conduct competitive analysis and market research to inform business strategy.
- Build and sustain strong relationships with current and prospective clients.
- Monitor supplier performance, manage vendor relations, and resolve contract-related disputes.
External Stakeholder Engagement
- Authorities
- Vendors and Suppliers
- New Clients and Business Partners
Financial Accountabilities
- Oversight of general purchasing and expenditure control.
- Preparation and submission of financial reports.
- Monitoring of payment collections.
- Evaluation of credit risks and mitigation measures.
Qualifications & Experience
- Bachelor’s degree in Business, Aviation Management, or a related field.
- 3–5 years of relevant experience in airport operations and business development.
Technical & Functional Competencies
- Strong reporting and documentation skills.
- Excellent verbal and written communication.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Fluency in English and French (written and spoken).
- Sound understanding of airport systems and operations.
Behavioral Competencies
- Collaboration and teamwork
- Analytical problem-solving
- Strong self-management and initiative
- Results-oriented mindset
- Time and deadline management
- Meticulous attention to detail
Interested candidates should submit their applications, including their CV and relevant certifications through [email protected].
