Company Description
Tundar Capital Limited is a privately owned credit company specializing in Motor Vehicle Asset Financing, Logbook Loans, Import and Import Duty Financing, Invoice Discounting, and Cheque Discounting.
Located in Westlands, Nairobi, Kenya, our offices are situated on the 2nd Floor of the Centenary House. For inquiries, contact us at 0748 734 064.
Key Responsibilities:
Creating a World-Class First Impression
- Greet clients, guests, and visitors with professionalism, warmth, and confidence.
- Manage incoming calls, emails, and walk-ins, providing prompt and helpful responses.
- Direct inquiries to the appropriate teams, ensuring nothing is overlooked.
- Represent Tundar Capital with poise in all interactions—whether in person, on the phone, or over email.
Supporting Daily Operations
- Schedule meetings, manage calendars, and coordinate office logistics.
- Handle incoming and outgoing mail, maintain supply inventory, and ensure the front office runs efficiently.
- Maintain accurate and organized client and internal records, ensuring confidentiality.
- Assist with basic administrative tasks across departments when needed.
- Perform any additional duties as assigned by your line manager.
Enhancing Client Experience
- Provide clear, timely, and professional communication with all stakeholders.
- Address and resolve client inquiries or issues with confidence and composure.
- Follow up on client needs to ensure every interaction exceeds expectations.
Requirements:
Education & Experience
- A diploma in Front Office Operations or Administration is required.
- 1-2 years of experience in customer service, reception, or administrative roles (experience in financial services is preferred).
Skills & Attributes
- Exceptional verbal and written communication skills.
- Strong organizational and multitasking abilities.
- A professional, polished appearance and demeanor.
- Discreet, reliable, and able to handle sensitive information with care.
What We’re Looking For
- You thrive in fast-paced, professional environments.
- You’re detail-oriented and always ready to keep things running smoothly.
- You have a naturally friendly, approachable attitude and maintain a high bar for service.
- You stay calm under pressure, take the initiative, and proactively solve problems
At Tundar Capital, we believe exceptional service is about more than answering phones—it’s about making people feel heard, valued, and supported. If you’re ready to represent our firm as the voice and face of Tundar Capital, we’d love to meet you!
